Terms of service

TERMS OF SERVICE

Effective Date: September 19, 2026

Welcome to Everly Sprout. These Terms of Service (“Terms”) govern your access to and use of the Everly Sprout online store, including browsing products, reviewing merchandise information, placing orders, making payments, and communicating with us regarding purchases or customer support.

Throughout these Terms, “Everly Sprout,” “we,” “us,” and “our” refer to Everly Sprout. “You,” “your,” “customer,” and “user” refer to any person who visits, shops from, purchases through, or otherwise interacts with our online store.

By accessing our website or completing a purchase, you agree to these Terms together with the other store policies, product instructions, and notices that apply to your transaction.

1. ABOUT EVERLY SPROUT

Everly Sprout operates an online retail store that may offer household essentials, family-oriented lifestyle products, decorative merchandise, accessories, gifts, crafted-style goods, organizational products, and other everyday consumer items.

Our available merchandise, collections, colors, materials, sizes, and product categories may change over time.

2. RELATED STORE POLICIES

These Terms should be read together with our:

Privacy Policy;
Shipping Policy;
Return & Refund Policy;
Product-specific instructions;
Care information;
Safety notices;
Promotional terms; and
Other disclosures displayed through our store.

Where a product includes more specific conditions or warnings, those requirements supplement these Terms.

3. CUSTOMER ELIGIBILITY

You must have the legal capacity required under applicable law to enter into a purchase transaction.

If you have not reached the applicable age of majority, purchases should be completed only with appropriate authorization or involvement from a parent or legal guardian where required.

4. LAWFUL USE OF OUR STORE

Everly Sprout may be used for legitimate shopping, product research, account management, order support, and related purposes.

You must not use our store to:

Commit fraud;
Use unauthorized payment credentials;
Attempt unauthorized access to systems or accounts;
Introduce harmful software or code;
Interfere with website operation;
Circumvent security controls;
Violate intellectual property or privacy rights;
Unlawfully collect personal information; or
Engage in activity prohibited by applicable law.
5. PRODUCT REVIEW BEFORE PURCHASE

Customers are responsible for reviewing available merchandise information before placing an order.

Depending on the product, relevant considerations may include:

Dimensions;
Materials;
Intended use;
Color;
Size;
Weight or capacity;
Care instructions;
Assembly requirements;
Included components; and
Safety information.
6. PRODUCT INFORMATION

Everly Sprout makes reasonable efforts to provide useful and accurate information about merchandise.

Listings may include:

Product descriptions;
Photographs;
Materials;
Measurements;
Features;
Included accessories;
Care instructions;
Usage guidance; and
Other relevant specifications.

Some information may be supplied by manufacturers, distributors, designers, or suppliers.

7. PRODUCT MEASUREMENTS

Measurements, weights, capacities, and quantities may be approximate unless expressly stated otherwise.

Minor production tolerances may occur.

Customers should review dimensions carefully where merchandise must fit a specific shelf, cabinet, room, storage area, workspace, or other intended location.

8. COLOR AND APPEARANCE

We make reasonable efforts to represent merchandise accurately.

Actual colors, textures, patterns, and finishes may differ slightly because of:

Photography;
Lighting;
Screen calibration;
Device settings;
Material characteristics; or
Production variation.

Exact digital color matching cannot be guaranteed.

9. CRAFTED-STYLE CHARACTERISTICS

Certain products may be handmade, hand-finished, artisan-inspired, or designed to have an individually crafted appearance.

Minor differences may occur in:

Texture;
Pattern placement;
Shape;
Grain;
Stitching;
Surface finish; or
Decorative details.

These variations do not necessarily constitute product defects.

10. PRODUCT PHOTOGRAPHY

Product images may include furniture, plants, toys, food, books, textiles, décor, or other items used only for styling, demonstration, or scale.

Only merchandise expressly identified as included in the applicable listing forms part of your purchase.

11. MULTI-PIECE PRODUCTS

Some merchandise may be sold as sets, bundles, or kits.

Customers should review the applicable listing to determine:

Number of pieces;
Included accessories;
Product sizes;
Hardware where applicable; and
Other included components.
12. HOUSEHOLD PRODUCTS

Where Everly Sprout offers household merchandise, customers should review applicable instructions concerning:

Intended placement;
Assembly;
Installation;
Cleaning;
Weight limits; and
Safe use.
13. STORAGE AND ORGANIZATION PRODUCTS

Bins, baskets, shelves, hooks, racks, organizers, or similar products should be used within their stated limits.

Customers should not exceed stated load, weight, or capacity restrictions.

14. ASSEMBLY

Certain products may require assembly, adjustment, setup, or installation.

Customers should follow supplied instructions.

If components appear damaged, missing, or incompatible, customers should consider stopping assembly and contacting Everly Sprout.

15. WALL-MOUNTED PRODUCTS

Where products are designed to attach to walls or other fixed surfaces, customers should consider:

Surface type;
Supporting structure;
Fasteners;
Anchors;
Product weight;
Load capacity;
Nearby wiring; and
Nearby plumbing.

Professional installation should be used where reasonably appropriate.

16. ADHESIVE-MOUNTED PRODUCTS

Products using adhesive strips, hooks, pads, tape, or similar systems should be installed according to applicable instructions.

Adhesive performance may vary depending on:

Paint;
Glass;
Tile;
Wood;
Surface texture;
Humidity;
Temperature; and
Surface preparation.
17. FREESTANDING PRODUCTS

Freestanding merchandise should be placed on stable and suitable surfaces.

Where anti-tip devices or anchoring measures are supplied or recommended, customers should follow those instructions.

18. LOAD AND CAPACITY LIMITS

Customers should not exceed stated weight, load, volume, or capacity restrictions.

Improper loading or uneven weight distribution may damage merchandise or create safety risks.

19. TEXTILE PRODUCTS

Where Everly Sprout offers fabric, soft goods, covers, mats, bags, or similar products, customers should follow applicable care instructions.

Ordinary use may result in minor:

Fading;
Softening;
Creasing;
Shrinkage;
Stretching; or
Pilling.

These changes do not automatically mean the product is defective.

20. FRAGILE PRODUCTS

Glass, ceramic, decorative, or other breakable products should be handled carefully.

Customers should discontinue use if merchandise becomes materially:

Cracked;
Chipped;
Broken;
Unstable; or
Otherwise unsafe.
21. HEAT AND FLAME

Products not specifically intended for heat exposure should be kept away from:

Open flames;
Fireplaces;
Candles;
Stovetops;
Heaters; and
Other high-temperature sources.
22. KITCHEN OR DINING PRODUCTS

Where kitchen or dining merchandise is offered, customers should review applicable compatibility information before use.

A product should not automatically be assumed suitable for:

Microwave use;
Oven use;
Dishwasher use;
Freezer use;
Stovetop use; or
Direct flame

unless expressly identified as appropriate.

23. FOOD-CONTACT PRODUCTS

Products intended to contact food or beverages should be cleaned and maintained according to applicable instructions.

Use should be discontinued if merchandise becomes materially cracked, chipped, contaminated, degraded, or otherwise unsafe.

24. CHILD AND FAMILY PRODUCTS

Where merchandise is intended for children or families, adult purchasers are responsible for reviewing applicable:

Age guidance;
Product dimensions;
Small-parts warnings;
Weight limits;
Assembly requirements; and
Supervision recommendations.
25. CHILD SUPERVISION

Products requiring adult supervision should not be used by children without appropriate supervision.

Parents and caregivers are responsible for deciding whether merchandise is appropriate for an individual child.

26. SMALL COMPONENTS

Some merchandise may include small parts, fasteners, decorative pieces, clips, cords, or packaging materials.

Such components should be kept away from children or pets where choking, ingestion, or other hazards may exist.

27. PET SAFETY

Customers should keep unsuitable small parts, cords, packaging materials, sharp items, or other household products away from pets where necessary.

28. PRODUCT CARE

Customers should follow applicable cleaning, washing, drying, storage, and maintenance instructions.

Certain products may be damaged by:

Harsh chemicals;
Excessive moisture;
Abrasive cleaning;
High temperatures;
Prolonged sunlight; or
Improper storage.
29. PRODUCT MODIFICATION

Customers should not materially cut, drill, repaint, dismantle, alter, or modify merchandise in a way that compromises its intended function or safety.

Material alterations may affect return or warranty eligibility where permitted by applicable law.

30. PRODUCT AVAILABILITY

All merchandise remains subject to availability.

Adding a product to a shopping cart does not permanently reserve inventory.

Products, colors, styles, sizes, or variants may become unavailable before fulfillment.

If paid merchandise cannot be supplied, any amount owed will be refunded.

31. LIMITED OR DISCONTINUED PRODUCTS

Certain collections, colors, seasonal merchandise, bundles, or promotional products may be available only while supplies last.

Everly Sprout does not guarantee that sold-out or discontinued merchandise will be restocked.

32. PURCHASE QUANTITY LIMITS

We may establish reasonable purchase limits for products, promotions, customers, households, accounts, or transactions.

Orders exceeding applicable limits may be adjusted or canceled.

Any amount owed for canceled paid merchandise will be refunded.

33. PRICING

Prices may change for future purchases.

The price properly displayed during checkout when an order is submitted will generally apply to that transaction, subject to correction of genuine errors where permitted by applicable law.

34. TAXES AND ORDER TOTAL

The final checkout amount may include:

Merchandise charges;
Applicable taxes;
Shipping charges;
Promotional adjustments; and
Other amounts disclosed before payment authorization.

Customers should review the complete total before submitting payment.

35. PROMOTIONS

Everly Sprout may periodically offer:

Promotional codes;
Sales;
Bundles;
Gifts with purchase;
Introductory offers; or
Other discounts.

Each offer may have separate conditions concerning eligibility, expiration, minimum spending, redemption limits, or combination with other promotions.

36. PROMOTIONAL MISUSE

Expired, altered, duplicated, fraudulent, or unauthorized promotional use may be rejected.

Promotional benefits have no cash value unless otherwise required by applicable law.

37. STORE INFORMATION ERRORS

Despite reasonable efforts, genuine errors may occasionally occur involving:

Product descriptions;
Prices;
Dimensions;
Materials;
Inventory;
Product photographs; or
Promotional information.

Everly Sprout may correct such errors when identified.

38. MATERIAL ERRORS AFFECTING AN ORDER

If a material error is identified before fulfillment, we may provide corrected information or cancel the affected merchandise where appropriate.

Any amount owed for canceled paid merchandise will be refunded.

39. PLACING AN ORDER

Completing checkout constitutes your request to purchase the merchandise identified in your order.

An automated order confirmation generally acknowledges receipt of your order request.

It does not necessarily constitute final acceptance or guarantee fulfillment.

40. ORDER REVIEW

Before fulfillment, Everly Sprout may reasonably verify:

Product availability;
Variant availability;
Payment authorization;
Billing information;
Shipping information;
Purchase quantities; and
Transaction security.
41. ORDER ACCEPTANCE OR REFUSAL

Everly Sprout may accept, decline, hold, or cancel an order for legitimate reasons.

Examples may include:

Product unavailability;
Payment authorization failure;
Material pricing errors;
Incomplete information;
Reasonable fraud concerns;
Unauthorized payment activity;
Delivery limitations; or
Applicable legal requirements.

Any amount owed for canceled paid merchandise will be refunded.

42. CUSTOMER INFORMATION

Customers are responsible for providing accurate and complete information during checkout.

Please verify:

Full name;
Email address;
Telephone number where requested;
Billing details;
Shipping address; and
Payment information.

If you identify an error, contact Everly Sprout promptly.

43. PAYMENT AUTHORIZATION

Available payment methods will be displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected method and authorize the applicable transaction.

Independent payment processors or financial institutions may process payments on our behalf.

44. TRANSACTION SECURITY

Everly Sprout may use reasonable procedures intended to identify potentially fraudulent or unauthorized transactions.

Orders presenting legitimate security concerns may be delayed for verification.

Customers must not knowingly submit unauthorized payment credentials, materially false billing information, or attempt to bypass transaction-security controls.

45. SHIPPING

Order processing and shipment are governed by our separate Shipping Policy.

Customers should review that policy for applicable information concerning:

Processing periods;
Shipping methods;
Shipping charges;
Estimated delivery periods; and
Geographic delivery limitations.
46. DELIVERY ESTIMATES

Delivery dates and transit periods are estimates unless expressly identified as guaranteed.

Carrier operations, severe weather, holidays, transportation disruptions, seasonal demand, address issues, or other circumstances outside our reasonable control may affect delivery.

47. SHIPPING ADDRESS RESPONSIBILITY

Customers must provide a complete and accurate delivery address.

If you identify an address error after ordering, contact Everly Sprout promptly.

We may attempt to correct eligible information before shipment, but changes cannot be guaranteed once fulfillment or carrier processing begins.

48. MULTIPLE SHIPMENTS

Orders containing several products may occasionally be shipped separately.

Different packages may have separate tracking information or delivery dates.

Receipt of one package does not necessarily mean the complete order has been delivered.

49. ORDER MODIFICATIONS

Customers may request changes before fulfillment has progressed too far.

Depending on processing status, we may be unable to modify:

Product selection;
Color or variant;
Quantity;
Shipping information; or
Other transaction details.

A requested modification becomes effective only when confirmed by Everly Sprout.

50. CANCELLATION REQUESTS

Customers may request cancellation while fulfillment can reasonably be stopped.

Submitting a cancellation request does not guarantee cancellation.

Once merchandise has shipped, available options will generally be governed by our Return & Refund Policy.

51. RETURNS AND EXCHANGES

Our separate Return & Refund Policy governs eligibility and procedures for returns and exchanges.

Applicable requirements may concern:

Return deadlines;
Product condition;
Original packaging;
Included components;
Proof of purchase;
Assembly status;
Usage condition; and
Product-specific exclusions.

Nothing in these Terms limits mandatory consumer rights that cannot legally be waived.

52. CONDITION OF RETURNED PRODUCTS

To the extent permitted by applicable law, return eligibility may be affected if merchandise has been materially:

Used;
Washed;
Assembled;
Installed;
Altered;
Stained;
Damaged; or
Otherwise changed after delivery.

Customers should review our Return & Refund Policy before materially changing merchandise they may wish to return.

53. HYGIENE-SENSITIVE PRODUCTS

Certain household, family, textile, personal-use, or other products may have additional return conditions for hygiene or product-integrity reasons.

Where permitted by applicable law, eligibility may be affected after merchandise has been used, washed, opened, contaminated, or materially changed.

54. PERMANENTLY ALTERED PRODUCTS

Products that have been cut, drilled, permanently installed, adhesively mounted, personalized, painted, refinished, or otherwise materially altered may have additional return limitations where permitted by law.

55. REFUND PROCESSING

Approved refunds will be processed according to our Return & Refund Policy.

Where appropriate, refunds will generally be issued through the original payment method.

Banks, card issuers, and payment providers may require additional time to make refunded funds available.

56. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

Customers should inspect merchandise reasonably promptly after delivery.

If an item arrives damaged, defective, incomplete, or materially different from what was ordered, please contact Everly Sprout.

We may reasonably request:

Your order number;
A description of the issue;
Photographs of the merchandise;
Photographs of damaged or missing components; and
Photographs of relevant packaging.

Available remedies will be determined according to our policies and applicable law.

57. INSPECTION BEFORE USE OR INSTALLATION

Where reasonably practical, customers should inspect merchandise before substantial use, washing, assembly, installation, or permanent modification.

If a material issue is discovered, customers should consider contacting us before altering the product.

58. PRODUCT RECALLS AND SAFETY NOTICES

If merchandise sold through Everly Sprout becomes subject to an applicable recall or significant safety notice, customers should follow instructions issued by the responsible manufacturer, supplier, or regulatory authority.

Where appropriate, Everly Sprout may take reasonable steps to communicate relevant information to affected customers.

59. CUSTOMER ACCOUNTS

If account functionality is available, customers are responsible for maintaining reasonable security over their login credentials.

Please contact us if you suspect unauthorized account access.

We may temporarily restrict account functionality where reasonably necessary to investigate suspicious activity or protect store security.

60. PRIVACY

Our Privacy Policy explains how personal information associated with customers and visitors may be collected, used, retained, disclosed, and protected.

Please review that policy together with these Terms.

61. INTELLECTUAL PROPERTY

Our website may contain product photographs, graphics, descriptions, written materials, illustrations, logos, trademarks, artwork, layouts, designs, branding, and other protected content.

Such materials may belong to Everly Sprout or applicable licensors, manufacturers, suppliers, designers, artists, or other rights holders.

Accessing our store does not transfer ownership of these materials.

62. USE OF STORE CONTENT

Customers may view Everly Sprout content for ordinary personal shopping and informational purposes.

Unless separately authorized or permitted by applicable law, protected content may not be commercially copied, reproduced, modified, republished, distributed, licensed, sold, or otherwise exploited.

The Everly Sprout name and branding must not be used in a manner that falsely suggests sponsorship, authorization, affiliation, or endorsement.

63. CUSTOMER REVIEWS AND FEEDBACK

Where available, customers may submit reviews, ratings, photographs, comments, suggestions, or other feedback.

Submissions should reflect genuine experiences and must not knowingly contain unlawful, fraudulent, infringing, malicious, threatening, defamatory, or privacy-violating material.

We may moderate or remove submissions where reasonably appropriate.

64. PUBLIC CUSTOMER SUBMISSIONS

For content intentionally submitted for public display, you grant Everly Sprout a non-exclusive permission to reproduce, display, format, and use that content in connection with operating and promoting our store, subject to applicable law and our Privacy Policy.

You retain ownership rights you otherwise possess in your original content.

65. THIRD-PARTY SERVICE PROVIDERS

Everly Sprout may rely on independent providers for services including:

Website technology;
Payment processing;
Communications;
Analytics;
Order fulfillment; and
Shipping.

Such providers may maintain separate terms and privacy practices.

To the extent permitted by applicable law, Everly Sprout is not responsible for independent third-party conduct outside our reasonable control.

66. EXTERNAL LINKS

Our website may contain links to third-party websites or services.

Providing a link does not necessarily indicate that Everly Sprout owns, controls, sponsors, endorses, or guarantees the external service.

Customers should independently review applicable third-party terms and privacy practices.

67. PROHIBITED CONDUCT

You must not:

Engage in fraudulent or unlawful transactions;
Submit unauthorized payment information;
Attempt unauthorized access to systems or accounts;
Circumvent security protections;
Introduce malware, viruses, or harmful code;
Deliberately interfere with website functionality;
Unlawfully collect personal information;
Infringe intellectual property or privacy rights;
Submit materially deceptive transaction information; or
Assist another person in prohibited conduct.

Material violations may result in access restrictions.

68. WEBSITE AVAILABILITY

Everly Sprout makes reasonable efforts to maintain reliable online store functionality.

Maintenance, cybersecurity measures, software updates, technical failures, network interruptions, or third-party outages may temporarily affect availability.

Continuous or error-free operation is not guaranteed.

69. CHANGES TO PRODUCTS AND SERVICES

Everly Sprout may introduce, modify, replace, suspend, or discontinue merchandise, collections, website features, or services.

Changes to future offerings do not eliminate obligations relating to completed transactions or mandatory consumer protections.

70. WARRANTIES AND CONSUMER RIGHTS

To the maximum extent permitted by applicable law, our website and digital services are provided on an “as available” basis.

Products may also carry separate manufacturer or supplier warranties where applicable.

Nothing in these Terms excludes statutory warranties, consumer guarantees, product-safety protections, or other rights that cannot legally be excluded.

71. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Everly Sprout will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of our website or services where such liability may lawfully be excluded or limited.

Any limitation applies only to the extent permitted by applicable law.

Nothing in these Terms restricts liabilities, statutory rights, consumer protections, or remedies that cannot legally be restricted.

72. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Everly Sprout against reasonable third-party claims, liabilities, losses, damages, and expenses arising from your unlawful use of our services, material violation of these Terms, or infringement of another person's legal rights.

This provision does not require you to assume responsibility that applicable law requires Everly Sprout to bear.

73. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.

The remaining provisions will continue in effect.

74. RESTRICTION OR TERMINATION OF ACCESS

You may stop using Everly Sprout at any time.

We may restrict or suspend access where reasonably necessary because of fraud, unlawful activity, serious security concerns, substantial misuse, or material violation of these Terms.

Provisions intended by their nature to survive termination remain effective to the extent permitted by applicable law.

75. RELATED STORE POLICIES

These Terms should be read together with our:

Privacy Policy
Shipping Policy
Return & Refund Policy

These policies supplement these Terms and provide additional conditions concerning their respective subjects.

76. ENTIRE AGREEMENT

These Terms together with applicable policies incorporated by reference constitute the agreement governing use of the Everly Sprout online store and purchases made through it.

Our failure to enforce a provision on one occasion does not automatically waive our right to enforce that provision later.

77. GOVERNING LAW

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Tennessee.

Nothing in these Terms is intended to waive, reduce, restrict, or eliminate mandatory consumer protections, statutory rights, or remedies available under applicable law.

78. CHANGES TO THESE TERMS

Everly Sprout may revise these Terms periodically to reflect changes in merchandise, business operations, technology, website functionality, store policies, or applicable legal requirements.

The current version may be published through our online store with a revised effective date.

Where applicable law requires additional notice or consent regarding a material amendment, we will comply with those requirements.

79. CONTACT EVERLY SPROUT

For questions regarding these Terms of Service, your order, merchandise, or use of the Everly Sprout online store, please contact us:

Shop Name: Everly Sprout
Address: 1921 Mansfield Gap Rd, Talbott, TN 37877, United States
Phone: +1 615-495-6971
Email: valdiviez@everlycraftedhand.store