Shipping policy
Shipping Policy
Last Updated: September 19, 2026
At Everly Sprout, we want the shipping process to be transparent and easy to understand. This Shipping Policy explains our delivery area, available shipping methods, applicable rates, estimated delivery times, free shipping eligibility, order preparation, tracking, and how we address common shipment-related situations.
1. U.S. Shipping Availability
Everly Sprout currently ships eligible orders to addresses within the United States only.
We do not offer international shipping at this time. Orders requiring delivery to destinations outside the United States cannot be fulfilled through our current shipping services.
Customers must provide a complete and accurate U.S. shipping address when submitting an order.
2. Shipping Rates & Delivery Times
The following shipping options are available for eligible orders within the United States:
Shipping Method Estimated Delivery Time Rate
Express 1–2 business days $15.00
Standard 3–5 business days $8.00
Standard – Orders $70.00 and Up 3–5 business days FREE
The delivery periods above are estimates and begin after the order has been processed and transferred to the carrier.
Free Standard Shipping applies to qualifying orders with an eligible order value of $70.00 or more.
3. Standard Shipping
For eligible purchases below the free shipping threshold, Standard Shipping costs $8.00.
Standard Shipping has an estimated delivery period of 3–5 business days, beginning after the order has completed processing and has been transferred to the carrier.
Qualifying orders with an eligible order value of $70.00 or more receive FREE Standard Shipping.
4. Express Shipping
Express Shipping is available for customers who prefer a faster estimated carrier transit service.
Estimated delivery time: 1–2 business days
Shipping rate: $15.00
Free Standard Shipping does not apply to Express Shipping. The $15.00 Express Shipping rate remains applicable regardless of the order value, including orders totaling $70.00 or more.
5. Order Processing Before Delivery
Processing and shipping transit are separate stages of an order.
Before transferring a shipment to the carrier, Everly Sprout may need time to:
Review order information
Prepare the purchased products
Package merchandise securely
Complete fulfillment procedures
Arrange carrier transfer
The estimated delivery periods listed in the Shipping Rates & Delivery Times section begin only after the order has been processed and transferred to the carrier.
Selecting Express Shipping provides faster estimated carrier transit but does not guarantee immediate processing, same-day shipment, or a specific arrival date.
6. Business Days
Business days generally refer to Monday through Friday, excluding Saturdays, Sundays, and applicable holidays.
Orders placed during weekends or recognized holidays may begin processing on the next available business day.
All delivery periods stated in this policy are estimates rather than guaranteed delivery dates.
7. Factors That May Affect Delivery
Although Everly Sprout aims to provide reliable delivery estimates, circumstances outside our reasonable control may occasionally affect carrier schedules.
Such circumstances may include:
Severe weather
Transportation disruptions
Carrier network interruptions
Holiday shipping schedules
Increased seasonal package volume
Regional service limitations
Other unexpected logistical events
These conditions may cause a shipment to arrive later than initially estimated.
8. Shipping Address Accuracy
Customers are responsible for reviewing their delivery information carefully before completing checkout.
Please confirm the accuracy of:
Recipient's full name
Street address
Apartment, suite, or unit number, when applicable
City
State
ZIP code
Incorrect or incomplete shipping information may result in delays, unsuccessful delivery attempts, or packages being returned to sender.
If you discover an address error after submitting an order, please contact Everly Sprout promptly. We will make reasonable efforts to assist before dispatch, but address changes cannot be guaranteed after fulfillment or carrier processing has begun.
9. Tracking Your Shipment
When tracking is available, customers may receive shipment tracking information after their package has been dispatched.
In some cases, the tracking number may be created before the carrier performs its first physical scan. Tracking activity may therefore take some time to appear.
Once activated, tracking can generally be used to review the latest available shipment progress and delivery status.
10. Delayed Deliveries
If your shipment has not arrived within the estimated delivery period, please first review the latest information provided by the carrier.
Weather conditions, transportation problems, carrier operations, holidays, increased parcel volume, or other unforeseen circumstances may occasionally cause delays.
If your shipment appears unusually delayed, please contact Everly Sprout with your order information. We will review the available shipment details and provide reasonable assistance where possible.
11. Returned or Undeliverable Shipments
A package may be returned to Everly Sprout if the carrier cannot successfully complete delivery.
Possible reasons include:
Incorrect shipping address
Incomplete delivery details
Missing apartment, suite, or unit information
Repeated unsuccessful delivery attempts
Other carrier-related delivery issues
If your order is returned as undeliverable, please contact us regarding the available next steps.
Additional shipping charges may apply if reshipment is necessary because inaccurate or incomplete delivery information was originally provided by the customer.
12. Package Marked Delivered but Missing
If tracking indicates that a shipment has been Delivered but you cannot locate it, please check common delivery locations around your property.
These may include your mailbox, porch, entrance, parcel locker, reception area, mailroom, or another secure delivery location.
We also recommend checking with household members, neighbors, property management, or the applicable carrier.
If the package remains missing, contact Everly Sprout with your order details. We will review the available delivery information and provide reasonable assistance.
13. Damage During Transportation
Please inspect your package and merchandise promptly after delivery.
If an item or shipment appears to have been damaged during transportation, contact Everly Sprout as soon as possible.
When possible, please retain:
The affected merchandise
Original shipping box or mailer
Protective packaging materials
Shipping labels
Clear photographs showing the package and product condition
This documentation may help us evaluate the situation and determine the appropriate next steps.
Eligible returns, refunds, exchanges, or replacements may also be handled according to our applicable Return & Refund Policy.
14. International Shipping
Everly Sprout currently provides shipping within the United States only.
International shipping is unavailable at this time. Orders requiring delivery to destinations outside the United States cannot be fulfilled under our current shipping program.
15. Shipping Policy Changes
Everly Sprout may update this Shipping Policy periodically to reflect changes in shipping rates, carrier services, fulfillment procedures, delivery methods, or other operational requirements.
The latest version of this policy will be made available through our store with the applicable revision date.
Contact Information
For questions regarding shipping rates, free shipping eligibility, delivery estimates, tracking information, or an existing shipment, please contact:
Everly Sprout
Address: 1921 Mansfield Gap Rd, Talbott, TN 37877, United States
Phone: 615-495-6971
Email: valdiviez@everlycraftedhand.store